Change Managment

Adopting a cloud solution involves a change in technology but in order for an organisation to experience the full benefits of their investment, the management implications for administrators and end-users should be carefully considered.

Grove views Change Management as one of the most important factors in any new deployment project, to achieve a seamless transition where everyone fully embraces the solution and realises its full potential.

Change Management means...

... having a structured approach to the 'people-side' of the move to Google Apps.

By following a structured approach, you will:

Excite your users by communicating the key benefits of Google Apps
Enable your users be more efficient and collaborative with Google Apps by providing live and self-paced learning
Lower costs associated with unplanned disruptions to your business operations during the transition
Stay on track by managing your project timelines effectively

The Benefits of Change Management

Benefits for your business	A higher ROI when you invest in excellent change management (143% with change management vs. 35% without change management) A more flexible business that performs better in a rapidly changing environment
Benefits for Teams	A more collaborative user community because sharing is easier Increased team productivity because people know how to work together better with Google Apps
Benefits for your employees	Improved user acceptance because resistance is addressed through user engagement Increased personal productivity because know how to work effectively with Google Apps

As part of our delivery service, we will work with you to create a Change Management plan that best suits your organisation. For example, some organisations prefer phasing services in to avoid overloading users with too much information, while others may prefer a 'big bang' approach. We offer a two-tiered Change Management approach - Basic and Advanced.

Top Tips for a successful project

Ensure you have active and visible sponsorship from senior executives
Engage with key user groups early and get their input on the project
Set up a Google Guides program
Use creative and fun ways to brand and market the project
Ensure there is a feedback channel available to users at all stages of the project
Celebrate project successes early and often
Share stories within the organisation about how other teams are working with the new tools