Change Management and Training Services

Adopting a cloud solution clearly involves a change in technology but in order for an organisation to experience the full benefits of their investment, the management implications for administrators and end-users should be carefully considered.

Grove views change management as one of the most important factors in any new deployment project, to achieve a seamless transition where everyone fully embraces the solution and realizes its full potential.

As part of our delivery service, we will work with you to create the most suitable solution for your organisation. For example, some organisations prefer phasing services in to avoid overloading users with too much information, while others may prefer a 'big bang' approach.

Training forms an integral part of our change management processes. Grove can tailor training modules to suit the individual needs and culture of an organisation. Training is targeted to both administrators and end-users and can be delivered through:

• - Train the Trainer
• - Individual Training
• - Group Training

Our experience has shown that comprehensive documentation covering what administrators and end-users can expect when moving from one system to another, coupled with interactive training sessions, will significantly lessen the impact of change.

For more information about Grove's change management and training services, contact a member of our sales team.