Google Search Appliance
Google Search for your business. With the Google Search Appliance (GSA), the search experience shared by millions across the globe can be harnessed by your individual company.
The Google Search Appliance (GSA) brings fast, relevant search to your website or intranet, whether you index thousands, millions, or even billions of documents. With increased administrative customisation options and the ability to scale across all of the content you search, the GSA is Google’s most powerful search solution.
Key Features:
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Scale effortlessly to billions of documents: Scalable architecture allows multiple appliances within one organisation to share search indices across vast ranges of content and still provide unified results.
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Search over 220 files types: Access information stored in multiple formats including HTML, Microsoft Office, PDF, PostScript, WordPerfect, and Lotus
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Highly customisable: Utilise a full array of intelligent biasing features and customize user interface and security to meet your organisation’s exact search needs.
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Connect with organisational experts: People Search enables organisations to provide more detailed profiles than directories, allowing for greater knowledge sharing potential.
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Easy Microsoft® Sharepoint® integration: Right out of the box, the Google Search Appliance makes SharePoint easily searchable.
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Search content within the cloud: With Cloud Connect, your organisation can also securely search content that exists in Google Apps like GMail and Google docs, Twitter content, and content indexed by Google Site Search.
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Make sure search results are easily accessed: Active-Active Mirroring ensures high availability by directing search traffic to multiple appliances.
- Provide filtered search results: With Dynamic Navigation, search results can be filtered with specific metadata attributes.
Key Benefits:
Improve customer satisfaction
Increase website conversions and enable more effective customer support by providing fast, relevant search results. The GSA is an enterprise-ready search solution that benefits both your company’s website and contact centre by providing fast, reliable search results and seamlessly integrating with common contact centre applications. This leads to increased customer satisfaction and greater cost savings.
Increase employee productivity
Employees can find the information they need from anywhere within the enterprise using a familiar and easy-to-use search engine. GSA has a built-in ability to search for information stored in over 220 file types across multiple enterprise systems. The GSA is a simple and highly scalable search solution.
Minimal administration time
The GSA is designed for easy deployment and geared towards providing results almost immediately upon installation. With a robust feature set that enables customisation and multiple security options, administrators will find that the GSA is a perfect addition to their current infrastructure.
