Grove - Leading SaaS Solutions Provider specialising in Security, Compliance, Collaboration and Continuity - SLA Summary
SLA Summary
Our fundamental belief in the system and architecture enables us to offer clients market leading Service Level Agreements. No other provider offers a termination option on each SLA and no other provider has systems capable of achieving these SLAs. (SLAs vary with solutions but cover)
  • Anti-Virus Protection
  • Illegitimate Email Protection
  • Email Latency
  • Delivery Assurance
  • Service Availability
  • Real Time Management Control
  • Incident Response
  • Compliance
  • Uptime and Availability
  • Support and Service
 

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