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Enable digital workforce transformation with Google

The employee workforce is changing and traditional tools aren't moving a full cloud function


Many executives that we speak to are concerned with how their organisation will approach their digital transformation. As a result, many CIOs are addressing how their organisation will digitally transform, but jump right to infrastructure, and how they host and access information internally. Digital Transformation has, however, grown beyond storage to encompass everything that relates to how employees get work done today. By neglecting to address the collaboration tools, you are forcing your workforce to utilise archaic systems and processes that hinder their ability to achieve their full potential (e.g. takes longer to complete deliverables, more employees need to staff projects, frustrated employees are less productive). Your workforce is evolving technologically, and even more importantly, culturally. They do not conduct business like they did 5 or 10 years ago and in the coming years, these work habits will only evolve at a more dramatic rate.


Today’s workforce simply demands more flexibility to increase their productivity. A Bentley University study indicates that 77% of Millennials believe that flexible work hours would actually make them more productive, while 40% said the same of remote and virtual work. PwC echoes this study, but found that other generations are just as likely to “feel so strongly about wanting a flexible work schedule that they would be willing to give up pay and delayed promotions in order to get it.”


While companies may be aware of the need to move their applications and systems to the cloud, many don’t understand that by allowing users to continually use legacy office tools they are providing a crutch to their workforce that ensures they don’t realize the collaboration benefits of moving to a full cloud function.


Without strong collaborative tools, your workforce likely wastes time

In addition to having the flexibility in their schedules, employees want to be more efficient with the time they spend works. Collaboration tools are proven to drive greater efficiencies and increase production. This can vary depending on the specific job function, but a Forrester study found that employees not using collaboration tools need 1-2 more hours every week than those who use them. These tools save them time by helping manage version control, finalise documents, access information from remote locations, etc. Moreover, the time saved by these collaboration tools doubles after the 3rd year of implementation. How much time is your workforce wasting working with less collaborative tools?


IT departments have a significant spend, and in 2017 an average IT budget spend on Data Centers was roughly 25%. How much is your organisation currently spending on infrastructure or on-prem data storage? (Gartner IT Budget 2017).


In addition to the spend on data centres, IT departments are constantly assisting with end-user issues and resolving tickets. How much of this support is designated for service desk related incidents that could are related to software and applications access?


Multiple platforms can create added costs and inefficiencies

You never want to end up in a difficult scenario like countless companies today. Take Digital First Media (DFM), for example. The company is a publisher of multi-platform news and information that has grown quickly by acquiring a large number of local newspapers and media companies. As a combined entity, DFM found itself with thousands of employees across many locations, operating on different systems and email platforms. This created a host of inefficiencies and cost the company money. Collaboration among employees was more difficult without a uniform email library and tool for chat communication. There was no easy way for senior leadership to communicate across the organisation and there was uncertainty around how to integrate new employees and acquired entities. DFM also incurred additional costs from their IT team maintaining multiple systems and paying license revenue on multiple work and communication tools. Can you imagine the headache this structure was for the CIO? What inefficiencies and added costs is your organisation experiencing with multiple work and communication platforms?


Will the status quo lead your company to success?

We know that many organisations are realising the need for change in today’s digital marketplace. It can be difficult to know where to start and what will have the biggest positive effect on the workforce. As a CIO, the systems you provide have a lasting impact on the productivity as well as the perception of your company in the community. Are you confident that the status quo is going to lead you to personal and organisational success in today’s environment?


Equipping your workforce with tools that enable productivity positions you to succeed in the future

While many companies plan for the future, they are starting to realize the interconnectedness of their office suite and how it impacts collaboration and innovation. By equipping their workforce with tools that enable productivity, not hinder it, are positioning their company to succeed in the future. With today’s improvements in cloud infrastructure, you no longer need to risk security in order to increase productivity within your office suite. Would you say that your organisation is currently equipped to succeed in the next 2-3 years?


What our customers experience with G Suite is the ability to achieve this kind of collaborative environment anywhere — to create a secure virtual space where people can create, think, and reason together to achieve shared goals, without technology getting in the way.


Employees have no need to download unapproved apps to work around the constraints your current systems impose in an attempt to get to the agility they need. The collaboration tools they seek to effectively do their jobs are provided with G Suite, fully supported by Google Cloud’s robust security systems. Even better, G Suite is a 100% pure cloud solution with nothing to patch.


With G Suite, your workforce will achieve:

  • a strong culture of collaboration where location is not a barrier,

  • a productive environment where less time is wasted,

  • a seamless flow of information where content is not siloed.

  • And a simple and secure way of working together.


Culture of Collaboration

G Suite opens up new ways of collaborating so that people can achieve more together. When teams use G Suite, they can react at a moment’s notice, generate breakthrough ideas, and maintain a shared purpose.


Here’s how:

  • Docs in G Suite reduce friction to collaborate because they’re built for the browser, platform agnostic, and intuitive to use. organisations that use Docs see their employees adopt real-time collaboration to get work done – whether that’s drawing up a contract, managing a budget, or building a presentation with an external agency. Files become collaborative workspaces where teams can work together in new ways.

  • Teams that use real-time collaboration in G Suite can work together faster to solve problems and complete tasks. In Docs they reach consensus quicker by seeing edits as others type, giving real-time feedback through built-in chat, and asking questions in comments. In Hangouts Chat, virtual rooms create a lasting home for each project, with threaded conversations so the team’s progress is easy to follow.

  • With G Suite, remote teams work just as well as if they were face to face. Tools like Hangouts Meet help distributed teams feel more engaged because they can collaborate whenever, and wherever, inspiration strikes. A consistent and accessible experience across web, mobile and conference rooms ensure all attendees can participate, which leads to more diverse perspectives and better quality output. Jamboard, G Suite’s collaborative, digital whiteboard, makes it easy for teams to share visual ideas in real-time. People in different offices can use Jamboards to collaborate on the same jam, and remote participants can use the smartphone or tablet companion app.


Intelligent Productivity

G Suite’s smart business apps unlock productivity in new ways to help people focus their time on real work, expand their skill sets, and speed up processes. Technology should be a tool, not an obstacle, to getting real work done.


Here’s how:

  • G Suite uses artificial intelligence to automate repetitive tasks – scheduling, searching, organising – that get in the way of real work. Quick Access in Drive surfaces content based on your schedule and prior behaviour so that you spend less time searching for the right content when you need it. Google Calendar simplifies meeting management by suggesting possible meeting times, adding rooms for attendees in all locations, and including a video call and dial in with each invite.

  • G Suite empowers every employee – not just those with a technical or analytics background – to do their best work by using data in everyday decisions. With the Explore feature in Sheets people can ask questions like “Which store location had the strongest performing sales this week?” or “Show me a histogram of 2017 customer ratings.” Explore analyses data in the Sheet to surface actionable insights that help employees become make better decisions.

  • For many workers, email is mission control – the prompt to generate an invoice, prepare a presentation or follow up on a sales opportunity. With G Suite, people can complete these tasks directly from their inbox without interrupting their workflow. Gmail add-ons intelligently surface cards based on message context to help people tackle to-dos in one place. Companies can build their own add-ons or leverage pre-built solutions from popular enterprise apps like Salesforce, Intuit, and DocuSign.


Connected Knowledge

G Suite is built to make company knowledge – from content to subject matter experts – easily accessible to the right people so that all employees can better understand customer needs, build on ideas, and be more efficient in their jobs.


Here’s how:

  • Every day, people around the globe rely on the power of Google Search to access the world’s information. Now with Google Cloud Search, employees can use the same technology to find company information faster to make better decisions. Search things using natural language like “Docs shared by Jen,” “Who’s Mike’s manager?” or “What docs need my attention?” and Cloud Search will surface answer cards with relevant information. Admins can even connect Google Cloud Search to other enterprise apps to surface all relevant information in one place.

  • In large organisations, it can be difficult to learn what other teams are working on or locate the right subject matter expert. With Google+, employees can harness their collective wisdom by sharing projects and ideas, crowdsourcing feedback, discussing common interests and surfacing cross-team issues. Everyone is empowered to share ideas, and businesses can uncover untapped experts and information that helps employees be more efficient.

  • G Suite reduces redundancy and duplicative work by increasing visibility of what team members are working on and keeping people on the same page. Docs ensures that everyone is working on the same version, and changes save automatically to Drive. With Team Drives, if members leave, the files stay exactly where they are so teams can continue to share information and get work done.


Simple and Secure Manageability

G Suite gives admins simpler, more streamlined ways to manage users, control devices, ensure compliance, and keep data secure. With everything in one place, IT can stay on top of time-sensitive events like provisioning new employees, and security patches.


Here’s how:

  • G Suite streamlines authentication, asset protection and operational control in one easy to use console. Time spent provisioning goes from hours to minutes. Pre-defined content detectors make features like data loss prevention (DLP) easy to deploy. The Google Admin app lets administrators manage their account on the go - everything from adding users, resetting passwords, viewing audit logs, and more.

  • G Suite centralises device and identity management so that admins maintain full visibility and can reduce reliance on 3rd-party services. G Suite MDM can be set up on multiple devices and operating systems with a few clicks, and work profiles for Android keeps business apps separated from personal. For the most demanding environments, admins have access to advanced controls, auditing capabilities, and proactive security recommendations to minimize risk. G Suite’s OpenID Connect provides one comprehensive identity solution in the cloud, including SSO, provisioning, multi-factor authentication, directory administration, endpoint management, and more.

  • Machine learning in G Suite helps you automate security decision-making, and can intelligently surface the highest priority security concerns without sending you countless notifications about less important updates. As an example, machine learning helps Gmail block sneaky spam and phishing messages from ever showing up in your inbox with over 99.9% accuracy.

  • Google’s AppBridge provides a seamless, enterprise-grade migration experience for customers moving data to G Suite. Whether on-premises or in the cloud, automatically.


In short, G Suite brings people together to reimagine how work gets done. When people use G Suite, they describe it as a transformative experience. They collaborate in all new ways, focus time on impactful work, and have better access to the people and knowledge that help them perform best in their jobs.



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Tags: Cloud Computing, Book a Google Discovery Meeting

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