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The IBL Group is the largest conglomerate in Mauritius. Formed in 2016, IBL Group was born from the merger of GML and Ireland Blyth Limited, two of the largest conglomerates in Mauritius at the time. Today, IBL Group employs more than 26,000 people in over 280 investment and operational companies, spanning logistics, banking, insurance, finance, retail, hospitality, and many more industries.

“What started out as a scope for protection from external threats and the ability to recover in the event of an attack, expanded to include internal threat protection and user awareness training.”

– – Mevin Goonmeter IBL Group Infrastructure Operations Manager

The Challenge

With so many businesses and users in its stable, IBL Group wanted an email system that was easy to manage and saw the value in shifting its on-premise email solution to Microsoft Office 365 in the cloud. “The moment we did that, our attack surface increased substantially,” says Mevin Goonmeter, IBL Group Infrastructure Operations Manager. “At the time, we were using the Advanced Threat Protection (ATP) security feature in Office 365, but we saw immediately that it wasn’t enough. As a global enterprise with interests in nearly every industry, we get a lot of attention in the media – which also means a lot of attention from cyber criminals. We could see via our monitoring mechanism that our Office 365 accounts were being continuously targeted with brute force and impersonation attacks that were especially concerning. It was a massive wake-up call for us. We realised we were dangerously under-protected, and we had to act fast.”

The Solution

IBL Group wanted more than an out-of-the-box solution from a vendor that they’d never see again.They were looking for a partner more than anything else. “We didn’t have any cybersecurity governance in place, and we needed a provider that could guarantee a certain level of protection as well as a certain level of comfort to the Audit and Risk Committee,” says Laurent Fayolle, IBL’s Group IT Executive. “They needed to guide us towards the right decisions, configure the system according to our needs, and be prepared to assist whenever we needed it.”

IBL Group found that support in Grove, a Mimecast reseller and partner. “I met with Chad from Grove and appreciated that he never once tried to sell me anything. He asked intelligent questions and tried to understand the challenges we faced, not only as IBL but also in Mauritius.

This type of cautious and skilled approach is something I’ve yet to see from most local providers. Before we even spoke about solutions, Chad knew that he had to understand our business and challenges.” IBL did due diligence on a number of solutions and took their time benchmarking and comparing different options.

After a successful proof-of-concept covering 200 users, IBL Group signed a three-year contract for 2,000 users. It purchased Mimecast’s Targeted Threat Protection, Continuity, Archiving and Sync & Recover, for improved cyber resilience. It also adopted Mimecast Awareness Training, Internal Email Protect services, and Grove’s 24/7 Support service.

The Result

IBL Group saw immediate results after implementing Mimecast. “Even when we were in ‘relaxed’ implementation mode, we could already see the benefits in terms of the number of emails and attachments that were being blocked,” says Mevin Goonmeter IBL Group Infrastructure Operations Manager.

An important part of improving their defenses was adopting Internal Email Protect. “We noticed that quite a few threats came from within our perimeter, which is why we also opted to protect our internal emails. If we were to only protect the business from external threats, we would have only covered a portion of our attack surface, leaving us partly exposed. We now have full visibility of all emails and the assurance that emails sent between internal users are protected. Infected emails and/or attachments are automatically removed from users’ inboxes,” says Fayolle.

Both Goonmeter and Fayolle are also excited about rolling out Mimecast Awareness Training. “We haven’t implemented this yet, but I’ve seen the videos and I love the characters – and I’m sure our users will also love the engaging content,” says Goonmeter.

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