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Many executives that we speak to are concerned with how their organisation will approach their digital transformation. As a result, many CIOs are addressing how their organisation will digitally transform, but jump right to infrastructure, and how they host and access information internally. Digital Transformation has, however, grown beyond storage to encompass everything that relates to how employees get work done today. By neglecting to address the collaboration tools, you are forcing your workforce to utilise archaic systems and processes that hinder their ability to achieve their full potential (e.g. takes longer to complete deliverables, more employees need to staff projects, frustrated employees are less productive). Your workforce is evolving technologically, and even more importantly, culturally. They do not conduct business like they did 5 or 10 years ago and in the coming years, these work habits will only evolve at a more dramatic rate.

It is mind-boggling to see the staggering scale on which targeted breaches encapsulates the current threat landscape. For any business, moving to the cloud requires not only careful planning and hard work but also something more fundamental: trust. You need to trust that your cloud provider will keep your data safe, prevent threats, and on top of that also do it transparently to keep you in control. As threats increase in complexity, trust requires a cloud provider that is always working to create new ways to protect you by being on the forefront of security innovation. When it comes to security, Google Cloud continues to deliver innovative ways to help enterprises be more secure. Consequently, they’ve recently been named a Leader in The Forrester Wave™: Public Cloud Platform Native Security, Q2 2018 report. Their impeccable approach to security was also highlighted during the recent Google Next’18 event. From context-aware to shielded VMs, and binary authorisation, Google announced a variety of security tools and capabilities, to secure data and the operating environment.

Have you ever asked yourself, "How quick do our sales team reply to our customers?", and "How long does it take the customers to respond to my sales team?" Do you know? I've been working in the customer service and sales sectors for about 15 years, and one of my pet hates is when companies do not get back to me as a consumer. Each of the companies I've worked for, during my career, would look for high performance from the sales and marketing teams by implementing KPI’s, Performance Metrics, Targets and SLA’s with the intent of maximising sales and customer satisfaction. The bottom line is getting always getting sales and showing a return on investment (ROI).

For business leaders in South Africa, corporate cybercrime is taking centre stage as a major risk to the enterprise. The ‘hacking economy’ is now thriving globally, and local businesses and organisations have been falling prey to sophisticated attacks for some time now. These attacks often come in the insidious forms of encryption and ransomware. Worryingly, for businesses that are already being challenged by a fragile socio-political environment, targeted cyber attacks can prove to be crippling. Often, the reputational damage cannot even be properly quantified. We have already seen major SA businesses, media organisations and government entities come under attack: here are some examples of hackers causing financial and political havoc in South Africa.